Hotels fight back on false tourist claims

Meanwhile, UK regulator strips licence from holiday sickness firm

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Many claims involve alleged sickness from food poisoning

A COMPLAINT by a hotel group on Mallorca has sparked a specialist police investigation into allegedly fake insurance claims totalling almost €4.3 million made by British tourists last year.

Meanwhile, the UK’s Claims Management Regulator last week announced it has stripped the licence of a firm that it says pressured people to make holiday sickness claims.

In the Mallorca complaint, Triauno SL, owner of Club Mac Alcúdia, which operates the Marte, Saturno and Júpiter hotels at the resort in the north of the island, says seven times more claims were made than during 2015.

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