Passport renewal

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Muro de Alcoy
29/05/2016

Dear Sirs,
With reference to your email ‘Passport renewal’, in issue 2190, I recently had to renew my passport and the thought filled me with dread! I am not good with computers or the internet, but to my amazement, the whole process went through quickly and easily, including payment with my Spanish debit card. I posted the application with recorded delivery and received my new passport in only two weeks!
I think your correspondent must have been particularly unlucky, but I am more than satisfied with the application system.

Yours faithfully
G Griffin

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